Kitbag回信說退費失敗.... - 足球
By Tom
at 2011-01-25T21:34
at 2011-01-25T21:34
Table of Contents
哈囉,想求救一下
之前在k站買東西未到,那邊有送退貨表格來給我填寫,有照版上大大的發文填寫
但之後他寄了一封信給我:
Dear XXXXXXXXX,
Unfortunately the refund for order RE-8369930 has failed please contact customer services for further Information
Thanks,
Robert
Customer Service Team
再附上我之前填寫的內容:
o help me with our enquires please would you kindly place an X against your answer to the questions below.
Please be advised that these questions must be answered on the form itself and not returned in a separate email/letter.
Has the parcel been received?
YES……….NO…X……If YES, what date: ----------------------
Have you contacted the sender?
YES…X…….NO…….. If YES, what date: 2011/01/14
Have you contact royal mail?
YES……….NO…X……If YES, please provide details
·Please confirm if you would like a refund or a resend?
Refund…X…… Resend………
請問一下,他都發退費信給我了,地址也確認了,但還說這樣,該怎麼辦...
打電話過去,聽到英國腔的英文,有些聽不懂...
退費退的好煩,煩請各位有經驗的大大,分享一下經驗。
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By Dinah
at 2011-01-27T11:24
at 2011-01-27T11:24
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at 2011-01-31T23:59
at 2011-01-31T23:59
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at 2011-02-07T06:53
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at 2011-02-11T18:23
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at 2011-02-15T22:45
at 2011-02-15T22:45
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